How do I... Make An Appointment?

Appointments are for 10 minutes and can be made with the receptionists either by calling at the surgery or by telephoning 02890 746308. You may need a double appointment for smear tests/ DLA forms/ Private Medical Examinations.
Consultations will be arranged with the doctor of your choice unless your appointment is urgent, in which case you will be offered whichever doctor is available.
Please ring to cancel your appointment if you are unable to attend.

How do I... Obtain Telephone Advice?

Doctors are normally available for telephone advice each morning. If you require a telephone consultation please ring before 10.00am. If you are enquiring about a hospital appointment, report or medication please give details to the receptionist who may be able to get an answer for you.

How do I... Obtain A Home Visit?

A home visit may be requested if your illness or disability is such that you are unable to attend the surgery. Requests for home visits should be made before 10.00am if possible. This allows the doctors to plan their calls efficiently.
Please be prepared to give some information about your condition to the receptionist to allow the doctor to judge the urgency of your call. Please ensure that you give the correct address and telephone number.

How do I... Obtain Test Results?

Please telephone between 3.00 - 5.00pm (except Wednesday) for results of laboratory tests, x-rays etc. Information will not be given to another person unless they have your permission.

CHANGE OF PERSONAL DETAILS

Please let reception staff know if you change your name, address or telephone number so that it can be altered on your records.